STORE POLICY
Terms & Conditions
-
Prices and products are subject to change at any time without notice.
-
We will contact you within 48 hours if a product becomes unavailable after the order has been accepted. We will suggest product alternatives or provide refund for the unavailable product
-
Dispatch and delivery dates are provided as a guide only. We take no guarantee or responsibility and are not liable for any losses or inconveniences for any failure or delay to deliver products within the expected delivery time.
-
Order must be paid for in full prior to delivery.
-
We reserve the right to cancel orders at any time.
-
NO refund will be made after making payment on www.marock.com.hk
-
All postage fees must be paid by customer for any return or exchange.
-
If you return an item that does not meet our requirements for returns, we reserve the rights to reject the return as we deem fit.
Privacy & Safety
To process orders and memberships, it is necessary to obtain your personal information, however, we will only ask for the minimum information that we need to process orders.
You can change and update your personal information at any time.
If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction. The details are encrypted and passed directly to the bank.
We do not retain your credit card details.
We collect site traffic information so we can continually improve site content and design. This does not provide information relating to individual users and only provide generalised information relating to pages viewed by customers.
Payment Methods
-
Credit Cards
-
PAYPAL